Cloud-based CRM software for your marketing and client data

CRM software that helps practices’ achieve their marketing and business goals – and exceed customer expectations.

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CRM Software for Accountants

From finding prospects, running campaigns and measuring marketing return your organisation will benefit from CRM software that integrates fully with the CCH Central suite.

CCH CRM - Eradicate data siloes

Eradicate data siloes

Manage marketing and client data from a single location. Auto update data entered in CCH Central – so you save on admin costs and no more worries about inaccurate or incomplete information.

CCH CRM - Seamless and inclusive integration

Seamless and inclusive integration

CRM software for advisors can run as a standalone system, but data can also be integrated across the CCH Central software suite.

CCH CRM - Universal marketing database

Universal marketing database

Data on all types of contacts, from prospects through to existing clients, can be stored together to drive marketing activity and business development.

CCH CRM - Valuable data insight

Valuable data insight

The powerful reporting engine helps you make use of all the information you hold on your clients and other contacts.

CCH CRM - Cost effective

Cost effective

No hardware or software costs, just a cost-effective annual subscription based on the number of users requiring access.

CCH CRM - Cloud software

Cloud software

Easy setup and access – plus the simple web-based interface means you can access your data anytime, anywhere.

CCH CRM - Automate and improve client service

Automate and improve client service

Bring all of your interactions with clients into a single location, continually refine your services by making use of all the data that your clients supply.

CCH CRM - Manage your lead and sales pipeline

Manage your lead and sales pipeline

Nurture your leads every step of the way along the sales pipeline so you can maximise the number that convert into sales, driving practice growth.

We know that for accountancy practices, managing relationships with clients has to be at the heart of everything they do. Our CRM solutions integrate seamlessly with CCH Central suite so data can flow throughout the entire organisation improving the client experience.

We have partnered with two CRM software providers

CCH CRM Powered by FibreCRM

FibreCRM is a CRM software for medium to large accountancy practices

  • All the data you need is to hand thanks to the seamless integration with CCH Central

  • Eliminate information silos, bottlenecks and inaccurate data sources

  • Keep sales opportunities, communication and professional referrers together in one place

  • Maintain client information with a system that gathers all the information necessary from prospective clients and prompts staff for missing information

  • Drive more sales with industry-leading sales engagement strategies via FibreCRM’s unique up-sell and cross-sell analyser

  • Automate reminders to call important clients and keep in touch and maintain relationships

  • Implement effective workflows that are designed to free up time and automate the practice

CCH CRM powered by Workbooks

Workbooks CRM is a feature-rich CRM solution for SME accounting firms

  • Gain visibility and control over your data with seamless integration

  • Segment your clients and find new ways of working with them

  • Track and analyse all the interactions and transactions and the outcomes

  • Assign responsibility for activities to the most appropriate person and set notifications so that no task is overlooked

  • Identify segments where you can cross-sell services with Workbooks CRM’s outstanding cross-selling platform

  • Address inherent data duplication and data management issues by focusing on cleansing, maintenance and syncing of contact data

  • Take your first step to CRM software with the CRM Success for Accounting programme

Discover more about how Workbooks works with CCH Central

Hear about how French Duncan, a leading accountancy practice, are using Workbooks, CCH Central and Web Insights to work more efficiently, identify prospects quicker, retrieve actionable insights, achieve the single customer view and ultimately grow their business.

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CCH Central

CCH Central is an environment in which modules within the CCH software suite can intelligently share information, and it makes that information available wherever and whenever it’s needed.

CCH OneClick

CCH OneClick is a secure set of cloud tools accessed in one place, built for practices and their clients. Connect, communicate and collaborate anytime, anywhere, on any device.

CCH KPI Monitoring

CCH KPI Monitoring continually monitors your system and allows you to set up exception alerts where you are informed when something has happened or is likely to happen.

CCH Practice Management

CCH Practice Management software allows partners and managers to plan ahead, assigning work to avoid bottlenecks and meet deadlines.

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